Promoting Integrity and Inclusion

At Playtech, employee behaviour is guided by values of integrity, innovation, excellence and performance. By making a commitment to promoting integrity and an inclusive culture, Playtech is working to enshrine these values in everything it does. 

Ethical Behaviour and Conduct

We all have a responsibility to uphold the highest standards of integrity and be fair and honest with our colleagues, licensees, shareholders and the wider community.

We take a zero-tolerance approach to bribery, corruption and financial crime, including facilitation of tax evasion.  Our policies on ethics, anti-bribery and corruption, anti-money laundering and anti-facilitation of tax evasion sets out our responsibilities, and the responsibilities of those working for us, to observe and uphold the spirit and letter of the law.  

An important aspect of Playtech’s commitment to conducting its business with honesty and integrity, and promoting a culture of openness, integrity, and accountability, is providing a channel for employees to voice concerns about anything they find unsafe, unethical or unlawful. These mechanisms must be accessible, independent of line management, and must enable employees to voice concerns in a responsible, appropriate, and effective manner without fear of criticism or retaliation.

Since 2017, Playtech has offered an independent, Speak Up hotline to enable employees to raise concerns confidentially and anonymously. For more information, please see our speak up policy and hotline information.

Read the full policy here. 

Speak Up Line here.

  • Data Protection

    Our customers, clients and employees trust us with their personal data every day. That is why we ensure that privacy and data protection is a key consideration through the business by designing data processes that have privacy at their core.

    We are committed to ensuring that all Personal Information is secure and where applicable we use encryption in line with industry standards. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information that we collect. All staff are provided with and complete annual test-based data protection and security training and are required to adhere to a comprehensive set of security and data protection policies, procedures, and standards related to their roles.

    Where Personal Information needs to be disclosed to our service providers, we apply the appropriate contractual and technical measures and require them to process and protect Personal Information in a manner consistent with applicable laws.

    For more information about our approach, please refer to our group data protection policy available here.

  • Environment

    The environment, and particularly climate change, is a growing area of concern for Playtech, its investors and for its other stakeholders. Playtech’s most material environmental impact is the greenhouse gas (GHG) emissions stemming from the electricity used across its offices and datacentres. Playtech recognises the need for businesses to play their part in keeping the level of global warming below 1.5°C. The Company also recognises that urgent action is required to substantially reduce the risks and impacts of climate change globally and in the countries, cities and communities in which it operates.

    For more information about our environmental performance including carbon, waste and water reduction and performance click here.

    2020 Environmental Assurance: In 2020, Playtech engaged PwC to provide limited assurance of our global scope 1 and 2 emissions and GHG intensity figure.   You can download PwC’s assurance statement by clicking here.

    CDP: In 2020, Playtech began participating in the CDP, a global disclosure system to manage environmental impacts. For more information please visit the webpage here.

Environment Case Studies

To read more in our latest annual report: click here and our Sustainability Supplement with information about reporting, data and assurance (click to link)

CDP:  In 2020, Playtech began participating in the CDP, a global disclosure system to manage environmental impacts. For more information please visit:

In addition, our local offices are taking action to reduce their impact, view below:

Playtech Estonia is taking action to reduce its environmental footprint. The Tallinn office championed the request with its landlord to switch to renewable energy, and as a result from 1 October 2020 the electricity used in the Playtech Tallinn office and wider campus is produced from renewable energy sources. Based on previous years, this transition will eliminate approx. 460 tonnes of CO2 per year of market-based Scope 2 emissions (note that we are reporting location-based Scope 2 emissions this year, which are not affected by this switch as they are calculated based on national grid average emissions factors).

In 2020, Playtech was awarded the ‘Daring to be Greener award’ at the Gibraltar Sustainability Awards. The award recognises Playtech Gibraltar’s ambition and commitment to reduce its impact on the environment through initiatives such as the use of energy-saving devices, recycling programmes and the removal of single-use plastics. The event was held for the second year running and in collaboration with the Gibraltar Federation of Small Businesses. Nine of the entries submitted were shortlisted, each chosen for what the Nautilus Project called, their outstanding green credentials. The diverse representation, they add, was a true testament to how the Gibraltarian community is engaging with our environment.

In Estonia, Playtech colleagues consume a large amount of coffee in our offices – on average 4.5 kilos of coffee beans per employee per year. As part of a pilot project, all leftover coffee grounds will be converted into biogas that will provide electricity to Haiba orphanage in Harjumaa. The project was started by the international coffee house Paulig and has already spread to many big companies in Estonia.

  • Diversity, Inclusion and Wellbeing

    At Playtech we embrace different cultures, genders, ethnicity and beliefs. We always promote respect and inclusion and protect our employees.  This is what makes us who we are and what continues to help us grow as a successful, socially responsible, global organisation.

    Playtech’s global D&I strategy is guided by four key objectives:

    • Improve the gender balance at Board, executive and senior management levels;
    • Invest in and retain the next generation of leaders and talent by increasing access to networking, mentoring and training initiatives;
    • Futureproof workplace policies and training to support the progression of talent; and
    • Expand investment in and support for cross-industry partnerships and initiatives to build a more inclusive sector.

In addition, Playtech has been working to strengthen wellbeing programming and support for its people. In most of its locations, raising awareness and breaking down stigmas about mental health and safer gambling remains a particular focus and priority.   

Playtech commenced and has continued with a global wellbeing support program alongside an internal campaign called Stronger Together, The campaign delivered through our global learning and development platform Playtech Academy focused and continued to focus on providing positive psychology seminars and workshops, wellbeing initiatives and remote learning and skills development programs.

Find out more about how we are reducing the gender pay gap and strengthening our inclusion performance.

View our Gender Pay Gap report 

View our Annual Reports

  • Health, Safety and Wellbeing

    The health, safety and wellbeing of our employees has been of utmost importance for us. 

    Case studies:

    Stronger Together Wellbeing Initiative:  Our Stronger Together wellbeing initiative is designed to look after the wellbeing of our people. This campaign is delivered through our in-house learning platform, Playtech Academy, and includes positive psychology seminars, wellbeing workshops and learning programmes.

    To learn more about how we have been supporting the wellbeing of our employees and communities during the pandemic, click here.

  • Human Rights

    Playtech supports and adheres to the principles embodied in the Universal Declaration of Human Rights, as well as the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. We are committed to upholding these principles and ensuring we are not complicit in the violation of human rights including slavery and human trafficking. We are committed to upholding and promoting human rights across our global operations and our supply chain. This is a core part of our overall commitment to responsible business practices. 

    For more information  - please see our Statement on Human Rights and Modern Slavery here


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