Sustainability - Our Approach

At Playtech, we’re committed to growing our business in a way that has a positive impact on our people, our communities, the environment and our industry. Sustainable Success is how we’re bringing the principles of sustainability and responsible business into everything we do.

Learn more about our approach to sustainable business practices including our approach to governance, stakeholder engagement and the policies that guide our behaviours and ways of doing business around the world.

Contact the team for more information

The Risk and Compliance Board Committee oversees progress and performance of Sustainability, alongside Ethics, Public Affairs, Regulatory Affairs and Compliance. This Committee continues to set the agenda and monitor the implementation of, and performance against, the strategy. View our Terms of reference here. 

The day-to-day responsibility for managing Sustainable Business, Regulatory Affairs and Compliance sits with the Regulatory Affairs and Compliance function. In practice, this is the function that coordinates action, gathers insights from leaders in markets, provides subject matter expertise and support to functions, business units and country management, manages and tracks performance as well as leads engagement and partnerships with external stakeholders, alongside the Corporate Affairs Director.


At Playtech, we’re committed to growing our business in a way that has a positive impact on our people, our communities, the environment and our industry.  Sustainable Success is how we’re bringing the principles of sustainability and responsible business into everything we do. It’s about raising standards for Playtech and the whole of the gambling sector.

At the heart of Sustainable Success are three commitments:

• Powering safer gambling solutions

• Promoting integrity and an inclusive culture

• Partnering on shared societal challenges

We have set goals for each of these commitment areas and will report on our progress year-on-year


The Board recognises that the industry has changed rapidly and that now, more than ever, is an important moment to pause and ask the question: what will sustainable success mean for our business and the sector– going forward.

Society expects business to engage more fully with stakeholders in order to understand and take account of the rapidly changing expectations of our industry – from sector-specific issues such as safer gambling and safer products to more generally applicable topics such as diversity & inclusion and climate change.

To gain a better appreciation of those changing expectations and improve Playtech’s ability to respond, we intend to establish a Stakeholder Advisory Panel.  This Panel is Chaired by the Playtech’s Chair and supplement Playtech’s existing mechanism for engaging stakeholders and help advance its sustainability strategy as well as help us raise standards for responsible business practices within the sector.

The Stakeholder Advisory Panel brings together external topic experts with senior internal decision-makers to sense-check, challenge and provide direction against key non-financial topics, such as the overall responsible business strategy, safer gambling, and digital health & well-being as well as the diversity and inclusion agenda.

For more information:

Playtech Stakeholder Advisory Board - Terms of Reference

Playtech Stakeholder Advisory Panel Insights Report - Feb 2021

Playtech Actions and Response Meeting - 1

Playtech Stakeholder Advisory Panel Insights Report - June 2021

For a summary of Stakeholder insights reports:

Playtech Roundtable Reports 2017 & 2018

RG + Playtech Collaboration - Insights on Digital Wellbeing and Safer Gambling

Safer Gambling - Whitepapers, Blogs and Research

In this section, you will find links to our social and environmental performance and growing suite of key performance indicators.  Our reporting approach is multifaceted and ever-evolving, but it remains anchored in the issues that are most material for the Group’s stakeholders and the continued success of the business.

2020 Sustainability Reporting Methodology and Data: This document provides additional details on our methodology for non-financial reporting as well as the indicators we have reported on for 2020 and their relation to both the Global Reporting Initiative (GRI) and Sustainability Accounting Board (SASB) standards. Read the report here

2020 Assurance: In 2020, Playtech engaged PwC to independently assure Playtech’s Greenhouse Gas emissions. To access the assurance statement, please visit the webpage here

CDP:  In 2020, Playtech began participating in the CDP, a global disclosure system to manage environmental impacts. For more information please visit the webpage here

2021 H1 Progress Update: This document provides a half-year update on our sustainability progress. Full-year 2021 data and reporting will be available in our 2021 Annual Report. Read the report here 


Anti-Bribery and Corruption:

Playtech is committed to conducting its business in a lawful and ethical manner and takes a zero-tolerance approach to bribery and corruption.  The policy also provides guidance on receiving and/or giving gifts or hospitality.

Anti-Money Laundering and Combatting the Financing of Terrorism:

This Policy outlines our approach to and your responsibilities for preventing and mitigating money laundering and terrorist financing risk in our business. The policy also provides employees with information and guidance on how to identify and escalate ML/CFT concerns.

Anti-facilitation of Tax Evasion

This policy sets out the responsibilities for observing and upholding our position on preventing the criminal facilitation of tax evasion and provides information and guidance to employees on how to recognise and avoid tax evasion and the facilitation of it.

Business Ethics Policy

Playtech is committed to engaging in business in a responsible, ethical and sustainable manner and to play a positive role in the communities in which it operates.   This Policy sets out Playtech's standards of business conduct, its approach to corporate governance, its commitments to its employees, and its ambition to be a sustainable company.

Diversity and UK Gender Pay Gap Report - 2019 

Diversity and UK Gender Pay Gap Report - 2020 

Human Rights and Modern Slavery:

This statement outlines Playtech’s commitment to uphold and promote human rights.  The statement sets out the steps that Playtech has taken to prevent modern slavery from occurring in its operations and supply chain.

Group Environment Policy:

Playtech is committed to reducing its environmental footprint and taking action to reduce its carbon, waste, and water impacts in its operations. The environment, and particularly climate change, is a growing area of concern for all our stakeholders, including investors, our employees, and the communities where we operate. The Company also recognises that urgent action is required to substantially reduce the risks and impacts of climate change globally and in the countries, cities, and communities in which it operates.

Playtech Group Personal Data Protection and Privacy Policy:

Playtech is committed to good data protection compliance and governance and processing personal data in line with legal requirements as well as safeguarding data subject rights. This policy is designed to encourage all employees to embed data protection considerations in their daily operations by outlining general data protection principles and provides in particular guidance on how to raise any data protection or privacy concerns. 

Responsible marketing and advertising policy

This policy sets out our commitment and procedures for advertising and marketing in a responsible manner.  This policy applies to all corporate and product marketing as well as B2C operations.   This supplements compliance with local laws and regulations governing marketing and advertising.

Safer Gambling policy

Safer gambling is a critical part of the long-term success of its B2B and B2C gambling operations as well as the sustainability of the industry as a whole. This Policy provides an overview of the responsible gambling commitments as well as the regulatory and operational risk and management processes for both our B2B and B2C operations. 

Speak Up Policy:

Playtech is committed to conducting its business with honesty and integrity and to promoting a culture of openness, integrity and accountability. This policy is designed to encourage staff to report suspected wrongdoing as soon as possible, in the knowledge that their concerns will be taken seriously and investigated, and that their confidentiality will be respected.


Powering Safer Gambling solutions:

Learn more about how we are investing in the next generation of technology to make the gambling experience safer and raise industry standards.

Promoting Integrity and Inclusive culture:

Learn more about how are embedding responsible business practices in our operations and promoting a culture of stewardship, inclusion and wellbeing.

Partnering on shared societal challenges:

Learn more about how we are collaborating to reduce gambling related harm, promote digital wellbeing and support local communities where we operate.