Casino Management

Playtech is the fastest-growing supplier of retail casino management systems.

The Neon casino management system covers every aspect of the land-based operation and will help you to drive revenues and optimise your product and staffing.

Neon enables you to create and link Playtech One player accounts and provides access to the single wallet at the slot machine, gaming table and cash desk.

Gaming Management

Neon Gaming provides comprehensive gaming management to deliver:

  • Actionable real-time information
  • Effective revenue protection
  • Flexible player tracking
  • Behaviour-changing rewards
  • Analytics and yield management

Neon Slots delivers a compelling player experience and a wide range of innovative bonuses to give you a competitive advantage and drive revenues.

Neon Tables delivers effective control and flexible player tracking for both mass-market and VIP players, with maximum automation and slick applications for all users.

Neon Poker provides control of your cash games and tournaments and enables you to build a complete profile of your players.

Our visualisation platform provides real-time monitoring and notifications across your entire gaming floor, with a live view of the action across your whole floor for managers.

The Neon Mobile suite offers customer-facing features such as loyalty registration and jackpot payments on the floor, enabling your team to take service to the customer.


Operational Control

Neon Cage controls and audits all gaming and non-gaming revenues, delivering data directly to your financial accounting systems.

Neon Analytics provides enterprise-level business intelligence to unlock the knowledge in your data, putting vital information at your team’s fingertips.

The Neon Data Warehouse consolidates and enables you to visualise data using a variety of tools. Analysts can use our Microsoft Excel plugin or PowerBI to access the cubes directly.

Our Dashboards platform provides interactive role-based HTML dashboards and specialist analytical apps, providing each user with accurate, relevant information.

Our floor viewer enables you to visualise the historic performance of your floor to identify trends and help you to plan and optimise the layout.


Player Management

Neon provides master data management for your customers, either standalone or as part of the Playtech One omni-channel solution, supporting all forms of reception and access control.

Neon Loyalty enables you to track and reward your players across your entire operation, including all forms of gaming and hospitality and resort services. Our loyalty platform enables you to enhance the customer experience and target a wide range of bonuses and rewards.

Neon underpins your anti-money laundering activities and will help you:

  • Ensure data quality and completeness
  • Capture details of high-value transactions and suspicious behaviour
  • Clearly demonstrate compliance with regulations

Neon CRM provides a powerful and flexible campaign management tool which is seamlessly integrated with the casino management system, the loyalty and bonusing solution and the analytics platform. Neon CRM is designed specifically for the retail casino industry, providing a personalised service to your VIPs and targeted behaviour-changing campaigns for the mass market, and can connect to the Playtech One omni-channel campaign management platform.

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