Superior Technology – Superior Experience
Playtech is a world leader in cutting-edge, Omni-channel live casino software, platform, content and services enabling our licensees and their players to benefit from superior technology and the ultimate gaming experience.
Our three major global studios contain hundreds of state-of-the-art cameras broadcasting in premium HD quality offering the fastest streaming and highest up-time in the market. Our entire operation, as well as its individual studios, is connected to the industry’s most advanced Mission Control Centre where our expert staff are on hand 24 hours a day, seven days a week, 365 days a year to monitor every spin and every hand played and service our licensees no matter the request. The control centre is managed by our operations team who monitor the gaming floor and all operational and sensitive storage areas as well as player chat, daily routine processes, dealer performance, table traffic and have the latest business intelligence tools in order to ensure business continuity, and analyse trends.
All our hardware is managed and regularly assessed by our expert technical support teams who maintain the smooth operation and minimise downtime, therefore increasing session times and providing end users with the ultimate gaming experience.