Live Casino

The world’s largest ‘next generation’ live facility, an enhanced platform powered by the latest data-driven technology, a new dynamic user interface – all this and more combines to provide our licensees’ players with the ultimate personalised gaming experience.

Without even leaving home, players can experience all the excitement of a real casino, with a wide variety of classic games and innovative new variants available, from Blackjack, Baccarat and Roulette to Unlimited Blackjack, Prestige Roulette and Baccarat and Casino Hold’em.


We use state-of-the-art cameras broadcasting in premium HD quality, with the fastest streaming and highest up-time in the industry. We have dedicated tables with native-speaking dealers for the UK, Italy, Spain and Romania, with more to come as demand in newly regulating markets increases. With 24/7 dedicated support services, bespoke branding options and in-depth dealer training, our core focus is to deliver an unbeatable service for our licensees and an exceptional experience for players.

Raising the Benchmark

Combining the benefits of tried and tested land-based approaches with the powerful technology behind our state-of-the-art, next generation live facility in Riga, we pride ourselves on raising the benchmark of excellence for Live Casino.

We cater to every type of operator with a comprehensive selection of products, supported by the industry’s leading hardware and software. The player and a seamless user experience across every channel and device is at the heart of everything we do – delivering record-breaking results for operators.

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Superior Hardware – Superior Experience

Playtech is a world leader in cutting-edge Omni-channel live casino software, content and services. Our three major global studios contain hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Our entire operation is connected to the industry’s most advanced Mission Control Centre, where our expert staff are on hand 24/7, 365 days a year. Our operations team manage the gaming floor, monitoring every spin and every hand played. Armed with the latest business intelligence tools, the team is dedicated to managing key customer services tasks, including player chat, dealer performance and sensitive storage area control, analysing table traffic and player trends to improve performance and ensure seamless business continuity.

All our hardware is managed and regularly assessed by our expert technical support teams to maintain smooth operation and minimise downtime, extending session times and increasing player satisfaction.

Riga Studio

Playtech opened the world’s largest next generation Live Casino in Riga, Latvia in February 2017. Built on top of the city’s fortified 16th century walls in the heart of Riga Old Town, the 8,500 square metre capacity studio dwarfs any existing live casino facility in the market today.

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  • Industry's Leading Platform

    Our cutting-edge live casino software delivers a complete end-to-end, industry-leading solution, backed by a powerful business intelligence platform. This pioneering technology powers a dynamic, personalised front-end user interface which, combined with leading table game products, delivers a player experience like no other.

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Best-in-Class Products

We offer the widest range of live casino games on the market, including:

  • Blackjack (Unlimited, Prestige)
  • Roulette
  • Baccarat
  • Poker
  • Hi-Lo
  • Sic Bo
  • Side bet variants including 21+3
  • Grand Royal - our Flagship Live experience

Click 'read more' for a complete list of all our games.


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  • Dedicated Licensee Environments

    We work closely with our licensees to create exactly the live casino experience they and their players want. We can cater to almost any requirement, having designed bespoke, dedicated environments for some of the world’s biggest and most successful brands, including bet365, Sky, LadbrokesCoral, and Paddy Power.

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The Industry’s Best Trained Staff

Our flagship live casino operation in Riga houses advanced training facilities, dedicated to ensuring we always deliver the highest quality customer service. With more than 500 dealers and native speakers of several languages, we continually assess the performance of our team members against strict criteria and tightly monitored targets, ensuring we can always meet our licensees’ requirements and exceed expectations.

Our dealers work across shift patterns that are supervised 24 hours a day, seven days a week by department heads including shift managers, pit bosses and team managers. Each shift begins with a briefing on any updates, changes to procedures and latest news and the dealer’s appearance is then checked to adhere to the highest standards. The dealers are then scheduled to various live tables with a maximum time of 1.5 hours, 30 minutes on a table and a 30-minute break. After each shift ends the team have a quick meeting to discuss feedback and relay any information before the beginning of another shift.

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  • Business Intelligence

    We provide our customers with a powerful single interface for monitoring and investigating suspicious player behaviour. Powered by the latest business intelligence software, our system immediately alerts operators in real-time of any suspicious activity for an instant response.

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