London, 21 September 2020 – Playtech, the world’s leading gambling technology company, today announces a new collaboration with the Responsible Gambling Council (RGC), the international leader in problem gambling prevention, awareness and research. The relationship aims to strengthen industry insights to inform and advance safer gambling, mental health and digital wellbeing. This collaboration is one of the first examinations of safer gambling alongside digital wellbeing.


Playtech will use its expertise and experience to support the RGC to examine the links between mental health, digital wellbeing and gambling using a combination of thought leadership, research, and evaluation of initiatives.  All research and evaluation will benefit from the RGC’s full circle perspective working with regulators, operators, treatment providers and the gambling public across the globe. RGC is an independent non-profit organization with over 35 years of experience in problem gambling prevention in Canada and internationally.


The relationship with RGC forms part of Playtech’s efforts to partner with global leaders on research, education and technology initiatives as part of its sustainability and responsible business strategy, Sustainable Success. Sustainable Success aims to help people live healthier online lives and improve the way Playtech supports digital and mental wellbeing, and safer gambling.


The Responsible Gambling Council conducts research and identifies best practices that create a culture of responsible gambling, augmenting its own information and resources through strategic partnerships with key industry players. The RGC’s global consultation service RG Plus turns this research into tailored, best-in-class policies and practices which allow top operators to demonstrate their commitment to providing a safe, enjoyable experience for customers.


The collaboration will further strengthen Playtech’s commitment to place safer gambling at the heart of its core products and services, known as Playtech Protect. Playtech is pioneering the use of research, data and technology to develop products to identify at-risk customers through the use artificial intelligence and to deliver tailored safer gambling interventions to customers based on their personalised risk profiles.


Claire Milne, Interim Chairman, Playtech, said: “The Responsible Gambling Council is a leader in research and best practice standards that drive the gambling sector to build a more sustainable and safe industry for the benefit of all stakeholders.  As part of our Sustainable Success strategy we aspire to develop meaningful partnerships that will advance the safer gambling agenda. This collaboration will aid us in fulfilling our duty and commitment to use our expertise, experience and technology to promote an industry which provides both an entertaining and safe environment that supports digital and mental wellbeing and resilience.”


Janine Robinson, Director of RGC’s Centre for the Advancement of Best Practices, added: “Playtech is an industry leader and we look forward to working together to influence positive change and advance responsible gambling standards. The impact of the digital world on mental health is a growing concern for many but one which is currently not particularly well understood. We believe adopting digital resilience and safer gambling behaviours will be an important part of protecting mental health.”


Further initiatives coming as part of Playtech’s Sustainable Success strategy will be outlined across the year.


About the Responsible Gambling Council (RGC)

The Responsible Gambling Council (RGC) is a non-profit organisation dedicated to promoting safer gambling by influencing positive change and advancing responsible gambling standards in Canada and around the world. For over 35 years, RGC has worked with regulators, operators, and the gambling public to ensure that gambling safeguards are in place to support the wellbeing of people and communities. RG Plus, a division of RGC, offers strategic consultation services across all lines of business from online betting and gambling to land-based operations. RG Plus guides operators and regulators towards a sustainable business model by evaluating the impact of programmes; benchmarking RG initiatives; contributing evidence to strategy development; offering cutting edge RG turnkey training solutions; and undertaking independent research and public health consultations.


About Playtech

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling and financial trading industries.


Playtech is the gambling industry's leading technology company, delivering business intelligence-driven gambling software, services, content and platform technology across the industry’s most popular product verticals, including casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data-driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.


Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data-driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry’s leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. As of June 2018, through the acquisition of Snaitech, Playtech directly owns and operates the leading sports betting and gaming brand in online and retail in Italy, Snai. Snaitech operates a B2B2C model as a service provider, allowing franchisees to utilise the Playtech technology stack in the retail environment while operating the leading brand, Snai, directly online as a B2C business.


Playtech's Financials Division, named TradeTech Group, is a technology leader in the CFD and financial trading industry and operates both on a B2B and B2C basis.


Playtech has in total c.5,900 employees across 19 countries and is headquartered in the Isle of Man.


For further information please contact:


Playtech plc

James Newman, Director of Corporate affairs


Headland Consultancy

Tom James c/o Headland Consultancy


+44 (0)20 3805 4822