Technical Account Manager

Location

UK: Camden

Job Description

Description

Live Casino Technical Account Manager required to join our Live Casino division here in our office in Camden Town. As a Live Casino Technical Account Manager, you will be responsible first and foremost to develop our customers through product strategy and planning. Working closely with customers to evaluate gaps in offering, and optimising their offering by utilising the variety of tools and products available within our portfolio.

Live casino is the fastest growing vertical within the online gaming sector, and as such as a Live Casino Technical Account Manager to be proactive to your accounts need. Being the main point of contact for any questions and queries which could arise, whilst providing excellent service and help to build excellent partnerships and business collaborations.

The main duties and responsibilities in this role will include, but are not limited to: -

Your Role:

  • Develop and grow new Live business and opportunities
  • Responsible for an end to end management of customers to Live Casino
  • Responsible to ensure YOY growth in line with company targets
  • Co-ordinate new product launches and releases
  • Be an ambassador for the Live product
  • Deliver high level business related documents for development
  • Develop customer vision through planning and implementation

Experience Required:

Essential

  • Proven background in the Gaming industry
  • Proven ability to manage multiple good client relationships which grow YOY
  • Exceptional organisational skills
  • Service and business orientated with excellent interpersonal skills
  • Familiar with working in an Agile methodology
  • Proven experience managing large scale product developments
  • Self-motivated, detail oriented, and a team player
  • Project planning capability
  • Technical knowledge and ability in product development and QA
  • Advanced in Microsoft Excel, Word and Outlook
  • Marketing experience when looking at X-sell and Retention
  • Willingness to travel
  • Knowledge and experience in the Live Casino product
  • Understanding around the key values in the table game market
  • Passionate for the gaming industry, with a personal interest in table games especially

Desired

  • Knowledge and experience in the Live Casino product
  • Understanding around the key values in the table game market
  • Passionate for the gaming industry, with a personal interest in table games especially

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